Refund Policy — 7-Day Money-Back Guarantee
Ultimo aggiornamento: 1 settembre 2026
Questo articolo è al momento disponibile solo in inglese. Una traduzione revisionata è in corso. Leggi la versione inglese
We want every subscriber to be sure of their choice. That is why every paid WorldIPTV plan is covered by a 7-day money-back guarantee, in addition to the free 24-hour trial available before purchase.
How it works
- Within 7 days of activation, email support@worldiptv1.com from the address used at purchase with the subject "Refund".
- Tell us briefly why the Service did not meet your expectations. This is optional but helps us improve.
- We confirm the refund within 24 hours and return the full amount to the original payment method. Card refunds appear within 5 to 10 business days depending on your bank; PayPal within 48 hours; crypto refunds are sent to the originating wallet.
What is covered
- Any plan (1, 3, 6 or 12 months), any number of screens.
- Any reason: channels missing, quality below expectations, incompatible device, change of mind.
What is not covered
- Requests after the 7-day window (handled case by case for persistent, documented outages).
- Subscriptions terminated for credential sharing or reselling.
- Multi-screen upgrades purchased separately more than 7 days ago.
Partial refunds after 7 days
If a documented outage affects your main country package for more than 48 consecutive hours, we extend your subscription by the affected period or refund it pro rata, at your choice.
Contact
support@worldiptv1.com — 24/7, in English, French, German, Spanish and Italian.